Jetstar Asia has officially stopped its operations. The low-cost airline’s final flight landed in Kuala Lumpur after 20 years of being in service. The airline closure is expected to impact a limited number of flight routes to Bali.
Jetstar Asia has been one of the most highly sought-after airlines over the last 20 years. Operating primarily out of Singapore Changi Airport, Jetstar Asia is part of the Qantas Group. The airline flew its final route on Thursday, 31st July, from Singapore Changi Airport to Kuala Lumpur.
Speaking to reporters, 61-year-old flight attendant Jocelyn Chow said, “When I got up this morning, I couldn’t believe it. Today is the last day. I feel very sad that there’s no more Jetstar Asia, and I’m also honoured to know that I’m operating the last flight out of Changi Airport.”
Chow has spent 13 years working for the airline, and Thursday’s flight was likely the last of her career. She concluded, “It’s good to close this chapter. I always tell my crew that How you enter Jetstar (Asia), you should exit the same way.”
The shock airline closure was announced back in early June 2025, giving regular Jetstar Asia travelers a little over a month to prepare. While many of Jetstar Asia’s routes were utilized by tourists and holidaymakers, the routes were often used as daily and weekly commuter flights for business travellers throughout Southeast Asia.
The airline operated dozens of flights every week, all of which have now ceased operation. The Bali-Singapore Jetstar Asia service, which operated 28 return services a week, has now come to a close too.
The airline was set to contact travelers who booked a ticket for the Bali-Singapore-Bali Jetstar Asia service after 31 July 2025 to offer a refund or arrange alternative travel options. Support is available to travelers who have yet to reorganise their Jetstar Asia travel.
For tourists traveling between Singapore and Bali, there are still plenty of options available. As of August 2025, there are nine airlines offering round-trip services on the Bali-Singapore-Bali route. This includes both full-service and low-cost airlines.
These airlines are Indonesia AirAsia, Garuda Indonesia, Lion, Singapore Airlines, Batik Air, Jetstar Airways (often known just as Jetstar), Scoot, KLM, and Saudia.
More than 500 staff have been laid off as a result of the airline’s closure. However, Jetstar Asia CEO John Simeone told reporters that more than 54% have received new job offers.
Speaking to the media, Simeone explained, “Some of them who have not yet received a new position or interview are taking a break, exploring other careers, or are still waiting for a response.”
He also confirmed that around 70 employees will remain working until October to support the regulatory process with the Singapore Civil Aviation Authority, while another 30 employees will remain working until December to handle administrative issues and office closures.
Simeone added, “We may only have a few customers that we have not been able to contact. A very small number of them have not been contacted.”
And concluded, “This industry has stepped in and tried to support the staff as much as possible.”
In the initial press statement issued by Jetstar Asia in June 2025, the airline explained that all other arms of the Jetstar company would be unaffected by the closure.
The statement confirmed that “it does not impact Jetstar Airways’ domestic and international operations in Australia and New Zealand or Jetstar Japan. Jetstar Airways will continue to fly from Australia into Asia, including to all its popular destinations across Singapore, Thailand, Indonesia, Vietnam, Japan, and South Korea.”
Though Jetstar Asia has closed operations, Jetstar Airways has just celebrated the launch of a new direct Bali-Australia flight service.
As of 1st August, Jetstar Airways now operates a direct Bali flight service between Gold Coast (OOL) and Denpasar. The service will operate three times weekly: Wednesdays, Fridays, and Sundays.
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