DENPASAR, Bali — Four Indian tourists were caught taking hotel property from a resort in Ubud, Gianyar, in an incident that has since gone viral on social media. The case was ultimately settled amicably without legal action.
Police said the incident occurred on Sunday, April 19, 2026, at around 10:00 a.m. local time at Asvara Resort Ubud in Kelusa Village, Payangan district.
According to Gianyar Police spokesperson Iptu I Gusti Ngurah Suardita, the four tourists had been staying at the resort since April 16, booking two rooms for a three-day, two-night stay before checking out on April 19.
During the check-out process, resort staff discovered that several in-room items were missing. A subsequent inspection revealed that the items had been packed into the guests’ luggage.
The items included bath towels, pool towels, a hair dryer, kimono robes, a doormat, a TV remote box, and dining utensils belonging to the resort.
“The findings were reported to management, which then halted the check-out process for clarification,” Suardita said on Tuesday, April 21.
Hotel staff later inspected the tourists’ luggage and recovered the missing items.
Despite the incident, the case was not reported to the police. Both parties agreed to resolve the matter through mediation, with the tourists returning all items.
“The issue was settled amicably, with all items returned and no further legal process pursued,” Suardita said.
Following the agreement, the hotel allowed the guests to complete their check-out.
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